1. What is business process outsourcing? What is insourcing, outsourcing, shared services, off-shore, inshore outsourcing? What are the common services being oursourced?
2. What are the common outsourcing services in the Philippines? What is the current statistics/distribution? Please get cited data.
3. Why do you think the Philippines is a favorite outsourcing hub?
4. Identify some issues faced by the BPO industry in the country? How should the government address this?
5. Do you think BPO is a promising industry that was created for the best interest of the people?
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This blog is intended to support the class discussions of the Management of Technology course offered by the IT Department of the De La Salle University-Manila, Philippines. This blog is created and maintained by Mavic Pineda.
Important Links in this Blog
Facilitator's Note
Your mentor does not have a memory of a
computer. So, submit all assignments and deliverables in the classroom.
Your mentor may be cool in spirit but pessimistic in outlook--this means
any form of slippers and revealing clothes and caps are not allowed during class
sessions. Pay some respect.
At the end of the term, you earn what you
have worked for. Don't expect to pass the course if your're always absent; a
rider in your group; or a non-performing resource in class!
Be cool--pretend that you blog, speak in wikis, listen to podcast, and AIYRJ (as if
you read journals!) Learn from Dilbert or better learn from
Dogbert.
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